Privacy Policy

Privacy Policy – Kalra Bus Services

At Kalra Bus Services, we value the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services.


1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Contact number and email address
  • Pickup and travel destination details
  • Booking and payment information
  • Feedback or inquiry details
  • This information is collected when you:
  • Fill out our contact or booking forms
  • Call or email us directly
  • Subscribe to our updates or offers
    • 2. How We Use Your Information

    Your data is used strictly for service-related purposes, including:

  • Responding to inquiries and providing quotations
  • Confirming and managing bookings
  • Sending updates, reminders, or invoices
  • Improving our services based on feedback
  • Ensuring safety, verification, and customer satisfaction
  • We do not sell or rent your personal information to third parties.
    • 3. Data Security

    We implement industry-standard security practices to protect your data from unauthorized access, loss, misuse, or alteration. This includes:

  • Secure hosting of the website
  • Encrypted communication via SSL
  • Controlled internal data access
    • 4. Cookies & Tracking

    Our website may use cookies or tracking tools to enhance user experience and gather analytics. These cookies do not store personal details and can be disabled through your browser settings.

    5. Third-Party Services

    We may use third-party services (like Google Analytics, WhatsApp chat, or payment gateways) which have their own privacy policies. Kalra Bus Services is not responsible for how third-party tools handle your data.

    6. Your Rights

    You have the right to:

  • Request access to your stored personal data
  • Ask us to update or delete your data
  • Opt out of marketing communications at any time
  • To exercise any of these rights, please contact us via email.
    • 7. Policy Updates

    We may update this Privacy Policy occasionally to reflect legal or service changes. All updates will be posted on this page with a revised date.

    8. Contact Us

    If you have questions or concerns about your data or this policy, please contact:

  • 📧 Email: kalrabusservicebooking@gmail.com
  • 📞 Phone: 0141 231 3484